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Terms and Conditions

Terms & Conditions for Clients

Acceptance of Terms and Amendments

These Terms and Conditions govern the legal relationship between Full House Service Platform and the client. Accessing or using the Platform constitutes full and unconditional acceptance. The Platform may modify terms at any time without notice.

Scope of Application

These terms apply to all interactions. Using the Platform for unlawful or harmful purposes is prohibited.

  • Account creation and updates
  • Project posting and requests
  • Offers and communication
  • Payments
  • Tracking
  • Disputes

Client Responsibilities and Data Accuracy

The client must provide accurate, complete data and is fully responsible for errors. The client must prepare the project site.

Exclusive Communication Through the Platform

All communication must be within the Platform. External communication is a serious violation that may result in:

  • Warranty void
  • Loss of support
  • Account suspension

Failure to respond to a stage delivery within 7 days counts as approval.

Payments

All payments must be through the Platform. External payments are not recognized and void rights.

Project Follow-up and Complaints

The client may view all project details. Complaints are handled based on evidence. The Platform may suspend projects or payments.

Cancellation

Client may cancel before execution. After execution, cancellation requires proof of major breach.

Data Protection

The Platform follows Saudi PDPL. Data is confidential and shared only when required. Platform liability is limited to amounts paid.

Recovery of Outstanding Payments

Platform may recover unpaid amounts and may take actions including:

  • Suspending accounts
  • Taking legal action

Limitation of Liability

Platform is not liable for the following. Max liability equals paid amounts.

  • Client or provider errors
  • Incorrect data
  • External dealings
  • Delays
  • Unguaranteed expectations

Intellectual Property

All content belongs to Full House Service. The following are prohibited:

  • Copying content
  • Modifying content
  • Reverse engineering

Fraud Prevention

The following may result in cancellation or legal action:

  • External communication
  • External payments
  • Multiple accounts
  • Misleading data
  • System misuse

Jurisdiction

All disputes fall under Riyadh courts.